Download Making Questions Work: A Guide to How and What to Ask for Facilitators, Consultants, Managers, Coaches, and Educators, by Dorothy Strachan
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Making Questions Work: A Guide to How and What to Ask for Facilitators, Consultants, Managers, Coaches, and Educators, by Dorothy Strachan
Download Making Questions Work: A Guide to How and What to Ask for Facilitators, Consultants, Managers, Coaches, and Educators, by Dorothy Strachan
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This book is an invaluable desk reference for facilitators, leaders, coaches and anyone who wants to engage in more effective learning and decision-making conversations. It offers over 1700 rich questions that you can borrow or adapt to improve your inquiry skills, and provides clear frameworks that point to when, where, and why particular questions are most useful.
- Sales Rank: #440589 in eBooks
- Published on: 2009-05-18
- Released on: 2009-05-18
- Format: Kindle eBook
Review
"This book is an invaluable desk reference for facilitators, leaders, coaches, and anyone who wants to engage in more effective learning and decision-making conversations. It offers over 1700 rich questions that you can borrow or adapt to improve your inquiry skills, and provides clear frameworks that point to when, where, and why particular questions are most useful."
—Anne S. Davidson, consultant, Roger Schwarz & Associates, and coauthor, The Skilled Facilitator Fieldbook
"Everyone who facilitates should have this book on their desk!"
—Ingrid Bens, consultant and author, Facilitating with Ease!
"There is everything from cultural and contextual sensitivity to effective use of body language in this richly detailed and flexible facilitation text."
—Valerie Alia, professor, Leeds Metropolitan University, United Kingdom
"An indispensable, time-saving thesaurus of powerful searching questions linked to simple but powerfulframeworks for structuring workshops, meetings, interviews, and surveys."
—Allan Mees, change consultant and facilitator, Standard Life plc, Edinburgh, Scotland
"Provides facilitators and managers with a road map for group processes by building our capacity to ask the right questions in almost any situation."
—Felipe B. Alfonso, vice chairman and executive director, Asian Institute of Management Centre for Corporate Responsibility and vice chairman, Manila Electric Company, Philippines
"Strachan's book is a must?read for facilitators who need to organize professionals and professionals who don't think they need to be organized."
—Dr. Sam D. Shemie, Critical Care, Montreal Children's Hospital, McGill University Health Centre, and the Canadian Council for Donation and Transplantation
From the Back Cover
Praise for Making Questions Work
"This book is an invaluable desk reference for facilitators, leaders, coaches, and anyone who wants to engage in more effective learning and decision-making conversations. It offers over 1700 rich questions that you can borrow or adapt to improve your inquiry skills, and provides clear frameworks that point to when, where, and why particular questions are most useful."
—Anne S. Davidson, consultant, Roger Schwarz & Associates, and coauthor, The Skilled Facilitator Fieldbook
"Everyone who facilitates should have this book on their desk!"
—Ingrid Bens, consultant and author, Facilitating with Ease!
"There is everything from cultural and contextual sensitivity to effective use of body language in this richly detailed and flexible facilitation text."
—Valerie Alia, professor, Leeds Metropolitan University, United Kingdom
"An indispensable, time-saving thesaurus of powerful searching questions linked to simple but powerfulframeworks for structuring workshops, meetings, interviews, and surveys."
—Allan Mees, change consultant and facilitator, Standard Life plc, Edinburgh, Scotland
"Provides facilitators and managers with a road map for group processes by building our capacity to ask the right questions in almost any situation."
—Felipe B. Alfonso, vice chairman and executive director, Asian Institute of Management Centre for Corporate Responsibility and vice chairman, Manila Electric Company, Philippines
"Strachan's book is a must?read for facilitators who need to organize professionals and professionals who don't think they need to be organized."
—Dr. Sam D. Shemie, Critical Care, Montreal Children's Hospital, McGill University Health Centre, and the Canadian Council for Donation and Transplantation
About the Author
Dorothy Strachan is a partner in Strachan-Tomlinson, a process consulting firm based in Ottawa, Canada. She has been a professional facilitator since 1974. Dorothy's practice is in three main areas: process design and facilitation, organizational interventions such as strategic planning and team development, and the creation of customized workshops and learning programs. She is the author of several publications in areas such as leadership development, facilitation, strategic planning, and effective coaching in high-performance sports. Strachan-Tomlinson has a special interest in the health sector.
Most helpful customer reviews
4 of 4 people found the following review helpful.
An outstanding reference for facilitators, trainers, and leaders
By Melissa Gondek
As a facilitator and strategy consultant, I'm constantly refining and improving my approach to group decision-making, action planning, and facilitating difficult situations. After a few months of use, I'm certain that this book will remain on the top of my reference list for a long time to come.
Strachan opens with a couple of well-written chapters on questioning techniques and facilitation principles. Much of this has been covered elsewhere, but Strachan's synopsis is an excellent reminder while also being easily accessible and well-organized. The book then delves into how to use different types of questions for specific outcomes, with a wealth of real-world examples that would work in any corporate environment. From "follow-up" and "opening a session" to "addressing issues" and "thinking critically," each chapter breaks down the why's and how's of question design before listing samples, tips, real situations that have direct applicability in any number of settings.
Because every facilitation is different, having a deep arsenal of questions keeps the discussion productive while enabling the facilitator to be responsive, agile, and most of all, effective. Strachan's book does all this capably and comprehensively, without filler or fluff. Highly recommended for anyone interested in improving group dynamics on teams, in meetings, or in formal workshops.
2 of 2 people found the following review helpful.
a rhyming dictionary for facilitation
By Douglas Collins
Songwriters have rhyming dictionaries to more readily access the right words for the given verse.
Making Questions Work serves a similar, useful purpose for people involved in convening groups of people in order to help them reach a shared understanding of the nautre of the problem or opportunity facing the organization or community -- a rhyming dictionary for facilitation.
Very nice done -- a handy reference for anyone involved in facilitation.
1 of 1 people found the following review helpful.
Five Stars
By Humberto Coral
A complete book
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